Feature Announcements

How to access your NHS ePortfolios account from the Turas Dashboard

Turas is NHS Education for Scotland’s (NES) single unified digital platform for health and social care professionals.   It provides – via a single secure sign on – a Dashboard where users can access their Turas applications without having to use/remember login credentials for each application.

As of now, Turas users can add an “NHS ePortfolios” tile to their Turas Dashboard, enabling them to quickly and easily access both their Turas applications and their NHS ePortfolios account without having to remember multiple sets of login credentials.

We believe this will be useful for:

  • Specialty trainees who have used Turas during Foundation training (in Scotland, Wales, Northern Ireland, Malta) but who are now using NHS ePortfolios.
  • Undergraduate medical students who have used NHS ePortfolios during their time at Medical School and who are now using Turas during Foundation training (in Scotland, Wales, Northern Ireland, Malta).
  • Supervisors who supervise both trainees in Foundation training via Turas and undergraduate medical students / specialty trainees via NHS ePortfolios.
  • Administrators who are responsible for supporting Foundation trainees via Turas (particularly relevant in Scotland) and also undergraduate medical students / specialty trainees in NHS ePortfolios.
  • Anyone who may complete ticket requests on behalf of both Turas and NHS ePortfolios users.

How to access your NHS ePortfolios account from the Turas Dashboard

1. Firstly, sign in to the Turas Dashboard at https://turasdashboard.nes.nhs.scot using your Turas username and password.  On your Turas Dashboard, you will notice a new link entitled “+ Add Applications” in the top right, above your existing dashboard tiles:

2. Click the new link entitled “+ Add Applications”, opening a pop-up entitled “Select your application”.

3. The “Select your application” pop-up will contain all the applications that are available to add to your Turas Dashboard. Click the “Add Application” button for “NHS ePortfolios”.  When clicked, the button will be replaced with a message indicating it has been added to your dashboard.

4. Click the “Done” button in the lower right corner of the “Select your application” pop-up to close the pop-up and return to your Turas Dashboard. Your Turas Dashboard will now include a new tile for “NHS ePortfolios”.

5. Click on the new “NHS ePortfolios” tile on your Turas Dashboard to enter the NHS ePortfolios application. The first time this is used, you will be prompted to enter the Username and Password for your NHS ePortfolios account.  Please provide these values then click the “Log In” button.

NOTE:     If you no longer remember your Password for NHS ePortfolios, you can click the Forgot Password? button, provide your email address, and a new password will be generated and sent to you via email.

6. Having successfully provided your details, you will then be logged-in to NHS ePortfolios, and placed into the role last used in your account. The link between your Turas account and your NHS ePortfolios account has now been established and when you next click the “NHS ePortfolios” tile on your Turas Dashboard you will automatically be logged-in to NHS ePortfolios without having to re-enter your NHS ePortfolios details.

 

7. Within NHS ePortfolios, you can always return to the Turas Dashboard at any time by selecting “Turas Dashboard” from the first drop down menu, entitled “Select Role”.

Updated warning for users of unsupported browsers.

NHS Education for Scotland (NES) are committed to developing a secure web based application that not only delivers but exceeds user expectations. To achieve this our development teams must make use of new capabilities and improved security and performance provided by modern, up-to-date browsers.

Historically, a subtle warning was included on the NHS ePortfolios homepage prior to login when the site is visited by users of unsupported browsers. From Saturday the 7th April 2018, the NHS ePortfolios application will now display the following highly visible warning at the top of every page to users of unsupported browsers.

Updated Browser Warning

If you see this message, we would encourage you to upgrade your browser or, if you are unable to do so, contact your local IT provider for assistance.

To quickly and easily identify the browser and browser version you are using, simply visit https://whatbrowser.org

Supported Browsers

For the NHS ePortfolios application, we support the use of the main application at https://www.nhseportfolios.org using the most popular browsers, as listed below:

For each browser, we support the current and previous major versions of all browsers on a rolling basis. Each time a new version is released, we start supporting the new version and stop supporting the third most recent version. We are unable to provide support for users of beta / preview versions until they are officially released, but welcome being notified of issues that users encounter if using such versions.

The full list of browsers / versions that we support at the time of writing (4th April 2018) are as follows:

* Apple Safari 10 (Released 20th September 2016)
* Apple Safari 11 (Released 19th September 2017)
* Google Chrome 64 (Released 24th January 2018)
* Google Chrome 65 (Released 6th March 2018)
* Microsoft Edge 15 (Released 7th October 7, 2016)
* Microsoft Edge 16 (Released 26th September 2017)
* Microsoft Internet Explorer 10 (Released 26th October 2012)
* Microsoft Internet Explorer 11 (Released 17th October 2013)
* Mozilla Firefox 58 (Released 23rd January 2018)
* Mozilla Firefox 59 (Released 13th March 2018)

 

Updates to display of homepage elements on narrow-screen devices

To improve usability on narrow-screen devices such as mobile phones, the behaviour of homepage tabs and widgets will be modified from Saturday the 21st October 2017.

When viewed on a narrow screen:

1. Homepage tabs will now be collapsed into a drop-down menu which can be expanded by tapping upon the “hamburger” icon at the right hand side.

2. Homepage widgets will be collapsed by default, and can be expanded by tapping on the down arrow icon at the right hand side of the widget header. When expanded, they can be collapsed once again by tapping on the up arrow icon at the right hand side of the widget header.

 

Example homepage at "normal" width

Fig 1. Example homepage at “normal” width

 

Example homepage at "narrow" width, collapsed

Fig 2. Example homepage at “narrow” width, collapsed

 

Example homepage at "narrow" width, expanded

Fig 3. Example homepage at “narrow” width, expanded

 

Update to allow downloading of entire personal library

As of Saturday 26th August 2017, a new feature has been added to the NHS ePortfolios platform that allows users to download the entire contents of their personal library in a single ZIP archive file.  To utilise this feature, firstly browse to your Personal Library as normal, then click the new “Download your library” button:

Initially, the “Download ZIP archive” button will be disabled (greyed-out) as no ZIP archive will have been created. To schedule the creation of a new downloadable archive of your personal library, please click on the “Create ZIP archive” button:

If  the creation of the ZIP archive is pending (or your personal library contains no files), the “Create ZIP archive” button will be disabled (greyed-out).

Please allow up to 24 hours for the ZIP archive to be created. Once the archive has been created – and is available for you to download – an email message will be sent to the email address registered on your account notifying you of this.

To download a ZIP archive that has been created, browse to your Personal Library as normal, click the “Download your library” button, then click the “Download ZIP archive” button as shown below:

 

Please note: The ZIP archive will contain any and all files that you have uploaded into your Personal Library, irrespective of which role you were using when the file was uploaded.  The ZIP archive will not, however, contain any other files you may have uploaded elsewhere, e.g. your profile picture, signature image or any Certificates and Exams.

 

Update to indicate “undeliverable” ticket request email messages

Due to the volume of email messages that are sent as a result of Ticket Requests, the “deliverability” of these email messages is of great importance.  Often, ticket requests are not received by the intended recipient, not because of any technical issue, but simply because the email message to which the ticket was sent was invalid.

 

To help address this, we have recently introduced a new status flag that is shown beside ticket requests when we have received notification from the destination that the associated email message was not accepted. The new status flag looks like this:UNDELIVERABLE

Should you see this indicator on your ticket overview page, this indicates that the email message was not delivered.  In this situation, first obtain confirmation from the intended recipient of the email address to which the ticket is to be sent.

If the message was undeliverable because the recipients email mailbox was full, you may wish to use the “Send Reminder” option in the Actions menu to send another email message to the same address once they have cleared space in their mailbox.

If the recipient confirms their email address is different from that to which you sent the original message, use the “Copy” option in the Actions menu to send a copy of the undeliverable ticket to a new email address before deleting the original request.

 

 

Need help?
If you are having a problem with you NHS ePortfolio account please contact the Support team via the Help section of you account, or email us at support@nhseportfolios.org
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