NHS Education for Scotland (NES) are committed to developing a secure web based application that not only delivers but exceeds user expectations. To achieve this our development teams must make use of new capabilities and improved security and performance provided by modern, up-to-date browsers.
Historically, a subtle warning was included on the NHS ePortfolios homepage prior to login when the site is visited by users of unsupported browsers. From Saturday the 7th April 2018, the NHS ePortfolios application will now display the following highly visible warning at the top of every page to users of unsupported browsers.
If you see this message, we would encourage you to upgrade your browser or, if you are unable to do so, contact your local IT provider for assistance.
To quickly and easily identify the browser and browser version you are using, simply visit https://whatbrowser.org
For the NHS ePortfolios application, we support the use of the main application at https://www.nhseportfolios.org using the most popular browsers, as listed below:
- Apple Safari – https://www.apple.com/uk/safari/
- Google Chrome – http://www.google.com/chrome
- Microsoft Edge – https://www.microsoft.com/en-gb/windows/microsoft-edge
- Microsoft Internet Explorer – https://windows.microsoft.com/internet-explorer
- Mozilla Firefox – https://www.firefox.com
For each browser, we support the current and previous major versions of all browsers on a rolling basis. Each time a new version is released, we start supporting the new version and stop supporting the third most recent version. We are unable to provide support for users of beta / preview versions until they are officially released, but welcome being notified of issues that users encounter if using such versions.
The full list of browsers / versions that we support at the time of writing (4th April 2018) are as follows:
* Apple Safari 10 (Released 20th September 2016)
* Apple Safari 11 (Released 19th September 2017)
* Google Chrome 64 (Released 24th January 2018)
* Google Chrome 65 (Released 6th March 2018)
* Microsoft Edge 15 (Released 7th October 7, 2016)
* Microsoft Edge 16 (Released 26th September 2017)
* Microsoft Internet Explorer 10 (Released 26th October 2012)
* Microsoft Internet Explorer 11 (Released 17th October 2013)
* Mozilla Firefox 58 (Released 23rd January 2018)
* Mozilla Firefox 59 (Released 13th March 2018)
To improve usability on narrow-screen devices such as mobile phones, the behaviour of homepage tabs and widgets will be modified from Saturday the 21st October 2017.
When viewed on a narrow screen:
1. Homepage tabs will now be collapsed into a drop-down menu which can be expanded by tapping upon the “hamburger” icon at the right hand side.
2. Homepage widgets will be collapsed by default, and can be expanded by tapping on the down arrow icon at the right hand side of the widget header. When expanded, they can be collapsed once again by tapping on the up arrow icon at the right hand side of the widget header.
As of Saturday 26th August 2017, a new feature has been added to the NHS ePortfolios platform that allows users to download the entire contents of their personal library in a single ZIP archive file. To utilise this feature, firstly browse to your Personal Library as normal, then click the new “Download your library” button:
Initially, the “Download ZIP archive” button will be disabled (greyed-out) as no ZIP archive will have been created. To schedule the creation of a new downloadable archive of your personal library, please click on the “Create ZIP archive” button:
If the creation of the ZIP archive is pending (or your personal library contains no files), the “Create ZIP archive” button will be disabled (greyed-out).
Please allow up to 24 hours for the ZIP archive to be created. Once the archive has been created – and is available for you to download – an email message will be sent to the email address registered on your account notifying you of this.
To download a ZIP archive that has been created, browse to your Personal Library as normal, click the “Download your library” button, then click the “Download ZIP archive” button as shown below:
Please note: The ZIP archive will contain any and all files that you have uploaded into your Personal Library, irrespective of which role you were using when the file was uploaded. The ZIP archive will not, however, contain any other files you may have uploaded elsewhere, e.g. your profile picture, signature image or any Certificates and Exams.
Due to the volume of email messages that are sent as a result of Ticket Requests, the “deliverability” of these email messages is of great importance. Often, ticket requests are not received by the intended recipient, not because of any technical issue, but simply because the email message to which the ticket was sent was invalid.
To help address this, we have recently introduced a new status flag that is shown beside ticket requests when we have received notification from the destination that the associated email message was not accepted. The new status flag looks like this:
Should you see this indicator on your ticket overview page, this indicates that the email message was not delivered. In this situation, first obtain confirmation from the intended recipient of the email address to which the ticket is to be sent.
If the message was undeliverable because the recipients email mailbox was full, you may wish to use the “Send Reminder” option in the Actions menu to send another email message to the same address once they have cleared space in their mailbox.
If the recipient confirms their email address is different from that to which you sent the original message, use the “Copy” option in the Actions menu to send a copy of the undeliverable ticket to a new email address before deleting the original request.
As part of Release 24.3 deployed on Saturday the 22nd April 2017, the way in which individual results are displayed when searching for users has been slightly updated, as described below.
In line with other features, a new button entitled “Select User” has been added at the far right of each result, replacing the link that was previously formed by the users name. The tooltip that was previously accessible by hovering over the users name remains accessible, by hovering over the new “Select User” button.
An information icon has been introduced immediately following the users name that when clicked/tapped opens the “user information card”, providing quick access for both mouse and touch screen users to view the users details without fully opening the user account.
Fig 2: After