Monthly Archives: August 2017

Update to indicate “undeliverable” ticket request email messages

Due to the volume of email messages that are sent as a result of Ticket Requests, the “deliverability” of these email messages is of great importance.  Often, ticket requests are not received by the intended recipient, not because of any technical issue, but simply because the email message to which the ticket was sent was invalid.

 

To help address this, we have recently introduced a new status flag that is shown beside ticket requests when we have received notification from the destination that the associated email message was not accepted. The new status flag looks like this:UNDELIVERABLE

Should you see this indicator on your ticket overview page, this indicates that the email message was not delivered.  In this situation, first obtain confirmation from the intended recipient of the email address to which the ticket is to be sent.

If the message was undeliverable because the recipients email mailbox was full, you may wish to use the “Send Reminder” option in the Actions menu to send another email message to the same address once they have cleared space in their mailbox.

If the recipient confirms their email address is different from that to which you sent the original message, use the “Copy” option in the Actions menu to send a copy of the undeliverable ticket to a new email address before deleting the original request.

 

 

Update for deployment on Sat 26 Aug 2017 (Release 25.4)

Below are the items that are to be included in Release 25.4, scheduled for deployment on Sat 26 Aug 2017.

Update items included in this build are:

  • 23358 – EPORTFOLIO – Introduce Form Field Help text in self-managed forms
  • 23638 – EPORTFOLIO – Download Entire Personal Library
  • 23662 – EPORTFOLIO – Remove AjaxControlToolkit
  • 23791 – MANAGEMENT – Enable administration of associations in all sites for management admin role users

Fixes included in this build are:

  • 23533 – RCPI PCS – Form Admin interface forces usage of self-managed permissions on new self-managed forms [ZEN 32782]
  • 23763 – EPORTFOLIO – Update HTMLToPDF component from v9 to v11
  • 23764 – EPORTFOLIO – Incorrect rendering of accented characters in PDF files [ZEN 33815]
  • 23795 – EPORTFOLIO – Update libraries
  • 23810 – FOUNDATION – Non-Malta users unable to view TAB Overview page of Malta trainees [ZEN 33943]
  • 23814 – EPORTFOLIO – Update AppSettingConstants to use newer C# features
  • 23830 – EPORTFOLIO – Minor UI updates in Post Admin [ZEN 34017]
  • 23833 – PHYSICIAN – Correction of typos in Trainee Posts report headers

Descriptions for these items are as follows:

23358 – EPORTFOLIO – Introduce Form Field Help text in self-managed forms
Within all sites, establish facility to enable authorised administrators to add per form field help text within self-managed forms.

23533 – RCPI PCS – Form Admin interface forces usage of self-managed permissions on new self-managed forms [ZEN 32782]
Within the RCPI PCS site, allows self-managed forms to be created with the RCPI PCS custom permissions, not self-managed permissions.

23638 – EPORTFOLIO – Download Entire Personal Library
Within all sites, provide a facility for users to download all files within their Personal Library in a single file.

23662 – EPORTFOLIO – Remove AjaxControlToolkit
NHS ePortfolios Internal Item.

23763 – EPORTFOLIO – Update HTMLToPDF component from v9 to v11
NHS ePortfolios Internal Item.

23764 – EPORTFOLIO – Incorrect rendering of accented characters in PDF files [ZEN 33815]
Within all sites, resolve issue whereby PDF versions of forms included within Download Portfolio files were rendered incorrectly if non-standard characters were included within the text content of the form.

23791 – MANAGEMENT – Enable administration of associations in all sites for management admin role users
Within the MANAGEMENT site, enable administration of associations in all sites.

23795 – EPORTFOLIO – Update libraries
NHS ePortfolios Internal Item.

23810 – FOUNDATION – Non-Malta users unable to view TAB Overview page of Malta trainees [ZEN 33943]
Within the FOUNDATION site, resolve error that occurs when non-MALTA based supervisors/administrators attempt to view the TAB overview page for MALTA based trainees.

23814 – EPORTFOLIO – Update AppSettingConstants to use newer C# features
NHS ePortfolios Internal Item.

23830 – EPORTFOLIO – Minor UI updates in Post Admin [ZEN 34017]
Within all sites, update the styling applied to selected items within the Post Admin interface to improve usability on low-contrast displays.

23833 – PHYSICIAN – Correction of typos in Trainee Posts report headers
Within the PHYSICIAN site, resolves typos in the headers of the Trainee Posts report output.

Update for deployment on Sat 12 Aug 2017 (Release 25.3)

Below are the items that are to be included in Release 25.3, scheduled for deployment on Sat 12 Aug 2017.

Update items included in this build are:

  • 23609 – EPORTFOLIO – Minor updates to ticket creation process
  • 23622 – MANAGEMENT – Updates to Management Admin Home Page

Fixes included in this build are:

  • 23594 – UNDERGRADUATE – When creating a new default form the location is set to the top level location, not the location to which the admin has permission [ZEN 33172]
  • 23696 – PHYSICIAN – Confusing messages on Summary MSF [ZEN 33621]
  • 23758 – EPORTFOLIO – Improve handling of invalid characters in uploaded filenames
  • 23765 – EPORTFOLIO – Change all classes in Commands in Queries to use FUNC to fix performance issues under load

Descriptions for these items are as follows:

23594 – UNDERGRADUATE – When creating a new default form the location is set to the top level location, not the location to which the admin has permission [ZEN 33172]
For users of the UNDERGRADUATE site, ensure that appropriate location permissions are set when creating new self managed forms.

23609 – EPORTFOLIO – Minor updates to ticket creation process
For users of all sites, enforce the requirement for a destination email address to be specified for all ticket requests.

23622 – MANAGEMENT – Updates to Management Admin Home Page
NHS ePortfolios Internal Item.

23696 – PHYSICIAN – Confusing messages on Summary MSF [ZEN 33621]
For users of all sites, resolve the issue whereby attempts to view the details of e-LfH Learning Activities resulted in an error page.

23758 – EPORTFOLIO – Improve handling of invalid characters in uploaded filenames
NHS ePortfolios Internal Item.

23765 – EPORTFOLIO – Change all classes in Commands in Queries to use FUNC to fix performance issues under load
NHS ePortfolios Internal Item.

Update for deployment on Sat 5 Aug 2017 (Release 25.2)

Below are the items that are to be included in Release 25.2, scheduled for deployment on Sat 5 Aug 2017.

Update items included in this build are:

  • 23636 – FOUNDATION – HEE – Migration to HORUS – Removal and replacement of roles
  • 23793 – FOUNDATION – HEE – Migration to HORUS – Update message displayed to historic users
  • 23794 – FOUNDATION – HEE – Migration to HORUS – Reapply roles and role locations

Descriptions for these items are as follows:

23636 – FOUNDATION – HEE – Migration to HORUS – Removal and replacement of roles

Remove roles and role locations used by Foundation users in HEE locations and replace with Historic Foundation ePortfolio (HEE) role. (Note: exclusions apply for out-of-sync trainees and associated users)

23793 – FOUNDATION – HEE – Migration to HORUS – Update message displayed to historic users

Update textual content of alert to be displayed to users of the Historic Foundation ePortfolio (HEE) role using text supplied by the HEE HORUS team.

23794 – FOUNDATION – HEE – Migration to HORUS – Reapply roles and role locations

Reapply roles and role locations for named Foundation School Managers and Foundation Administrators in HEE locations.

Need help?
If you are having a problem with you NHS ePortfolio account please contact the Support team via the Help section of you account, or email us at support@nhseportfolios.org
Archives
Categories