NHS ePortfolio Help Centre: a new way to get help
We are pleased to announce that there is now an alternative means of getting help on the ePortfolio in the form of a searchable support area, the NHS ePortfolio Help Centre.
This is located at http://nhseportfolios.zendesk.com
During June 2014 the FAQ within the ePortfolio is to be removed and users encouraged to use the Help Centre to find answers to common questions. Over time we will continue to add articles, particularly based on common questions that are being received by the Technical Support team and by ePortfolio site leads (such as Foundation schools and the colleges).
In addition to being able to search on keywords you can also browse categories based on ePortfolio roles and sites.
We will also posting guidance videos on to our YouTube channel at http://youtube.com/nhsep where we will be adding short video guides that are often embedded into Help Centre articles.