Private: Notification emails when updating account email address

Following this weekend’s site update (release 13.3, on 8th March 2014) there will be a update to the notification emails that get sent when an account email address is changed, either by the user or by an administrator on behalf of a user, that displays the name of the person who changed the email address on the account.

Specifically, if you changed your NHS ePortfolio account email address from  to then in doing so a notification email will be posted to both of these email addresses indicating that you made the change. If an administrator is updating an account for a user then their name will appear the in the notification emails.

The reason for this change is to help correct incorrect email updates being processed by allowing the user to identify who made the updating error.


Need help?
If you are having a problem with you NHS ePortfolio account please contact the Support team via the Help section of you account, or email us at